Aiko II
Switched offNot deployedSome carePassword Reset Agent · Junior · IT & Digital Services
Handles verified self-service password resets and locks out anything that smells like social engineering.
What you can do about it
Timesheet
Tasks and what they cost, per day, last 60 days
Performance review · 2026 Q2
Reviewed by Yasmin Farouk
Failing its checks and handing back work a person then has to redo. Retire it, or rebuild it from the current template.
Could another model do this job better?
| Model | Quality | Cost per 1,000 tasks | Answers in | |
|---|---|---|---|---|
| Claude Opus 5 | 43 | $0.00 | 1.8s | |
| Claude Sonnet 5 | 37 | $0.00 | 1.3s | Runs on this now |
| Claude Haiku 4.5 | 30 | $0.00 | 788ms | |
| Falcon-70B (self-hosted) | 30 | $0.00 | 1.3s |
What it did
Maya II already does this job
Maya II holds "Password Reset Agent" in IT & Digital Services and is doing that work every day. Job title, purpose, what it may do, what it may read, department and channels match. Extend that agent, or change this description until the two jobs are genuinely different.
Password Reset Agent
IT & Digital Services · Yasmin Farouk · $4,222 a month across 1,575 tasks
Same job: job title, purpose, what it may do all match. Neither title narrows the job to a region or a business line, so both serve the same people.
What matched
- Job title
- Both hold "Password Reset Agent"
- Purpose
- The job description is word for word the same
- What it may do
- Both can provision access, create ticket
- What it may read
- Both read Service Desk Tickets
- Channels
- Both reachable on Web portal, Teams
- Department
- Both sit in IT & Digital Services
Identical permission envelope: same department, same permitted actions, same knowledge. That is a fact the platform granted rather than a judgement about the wording, so it counts even when the two job descriptions read nothing alike.
Same job: job title, purpose, what it may do all match. Neither title narrows the job to a region or a business line, so both serve the same people.
What matched
- Job title
- Both hold "Password Reset Agent"
- Purpose
- The job description is word for word the same
- What it may do
- Both can provision access, create ticket
- What it may read
- Both read Service Desk Tickets
- Channels
- Both reachable on Web portal, Teams
- Department
- Both sit in IT & Digital Services
Identical permission envelope: same department, same permitted actions, same knowledge. That is a fact the platform granted rather than a judgement about the wording, so it counts even when the two job descriptions read nothing alike.
Password Reset Agent: APAC
IT & Digital Services · Yasmin Farouk · $114 a month across 0 tasks
Already covered by a group-wide agent. One covers the group, the other only APAC, so the group agent already serves those users.
What matched
- Job title
- Both hold "Password Reset Agent"
- Purpose
- The job description is word for word the same
- What it may do
- Both can provision access, create ticket
- What it may read
- Both read Service Desk Tickets
- Channels
- Both reachable on Web portal, Teams
- Department
- Both sit in IT & Digital Services
Identical permission envelope: same department, same permitted actions, same knowledge. That is a fact the platform granted rather than a judgement about the wording, so it counts even when the two job descriptions read nothing alike.