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What your agents have been doing

Tasks, last 30 days
14.2k
For 1,131 people
Needed your approval
5,683
Actions only a person may sign off, last 30 days
Stopped by a rule
197
Refused before the agent saw the data, last 30 days
Open incidents
1
Raised and not yet closed

What went wrong, day by day

Last 30 days, every agent you can see

FailedStopped by a rule
01325385007-1507-2508-0408-13
EverythingDoneHanded backWaiting for youFailedStopped by a rule
Summarised a 34-page document into a one-page briefSaoirse II for Mariam Al Suwaidi · Other systems · 13m agoDone
Cost $0.13 · took 5.8s · model usage 31k tokens in, 2k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Create TicketKnowledge SearchProvision AccessCorporate Policy Library
Reviewed a contract against the clause playbookMaya II for Sultan Al Ameri · Web portal · 1h agoDone
Cost $0.02 · took 4.0s · model usage 5k tokens in, 331 out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Provision Access
Resolved a service desk ticket from the runbookDimitri II for Layla Al Mazrouei · Web portal · 2h agoDone
Cost $0.02 · took 2.1s · model usage 14k tokens in, 825 out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Produced the weekly variance commentaryWren II for Priyanka Shah · Web portal · 3h agoDone
Cost $0.01 · took 804ms · model usage 9k tokens in, 3k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Knowledge SearchProvision AccessCorporate Policy Library
Generated the shift handover packCaleb II for Hessa Al Nuaimi · On a schedule · 4h agoDone
Cost $0.12 · took 1.4s · model usage 29k tokens in, 2k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Answered a policy question and cited the source clauseKofi II for David Novak · Web portal · 5h agoDone
Cost $0.36 · took 2.3s · model usage 69k tokens in, 530 out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Provision AccessCreate TicketCorporate Policy LibraryService Desk Tickets
Produced the weekly variance commentaryRavi II for Salem Al Dhaheri · Web portal · 6h agoDone
Cost $0.21 · took 4.5s · model usage 67k tokens in, 430 out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Provision AccessKnowledge SearchCreate TicketCorporate Policy Library
Resolved a service desk ticket from the runbookSamir II for Grace Adeyemi · On a schedule · 7h agoDone
Cost $0.19 · took 1.5s · model usage 53k tokens in, 2k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Operations Runbooks
Answered a policy question and cited the source clauseKofi II for Thomas Bergmann · Web portal · 10h agoDone
Cost $0.18 · took 5.1s · model usage 27k tokens in, 2k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Create TicketKnowledge SearchService Desk TicketsCorporate Policy Library
Answered a policy question and cited the source clauseRavi II for Ibrahim Al-Sayed · Other systems · 15h agoDone
Cost $0.09 · took 6.3s · model usage 14k tokens in, 3k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Provision AccessCreate TicketKnowledge Search
Summarised a 34-page document into a one-page briefDimitri II for Amara Nwosu · Teams · 16h agoDone
Cost $0.10 · took 3.5s · model usage 87k tokens in, 2k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Service Desk TicketsOperations Runbooks
Summarised a 34-page document into a one-page briefCaleb II for Rashid Al Marzooqi · On a schedule · 18h agoDone
Cost $0.32 · took 1.7s · model usage 80k tokens in, 5k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Vendor & Service Provider DataEnterprise Data Warehouse
Answered a policy question and cited the source clauseCaleb II for Peter Lindgren · On a schedule · 19h agoDone
Cost $0.20 · took 2.3s · model usage 62k tokens in, 1k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Vendor & Service Provider Data
Ran an approved data query and explained the resultRavi II for Layla Al Mazrouei · Web portal · 22h agoDone
Cost $0.10 · took 3.7s · model usage 30k tokens in, 546 out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Knowledge SearchProvision AccessCreate TicketService Desk TicketsCorporate Policy Library
Reviewed a contract against the clause playbookRavi II for Yasmin Farouk · Other systems · 1d agoDone
Cost $0.27 · took 2.6s · model usage 71k tokens in, 4k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Create TicketKnowledge SearchProvision Access
Drafted a follow-up email for the account ownerTariq II for Claire Dubois · On a schedule · 1d agoDone
Cost $0.14 · took 2.5s · model usage 45k tokens in, 538 out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Warehouse QueryCreate Ticket
Ran an approved data query and explained the resultSaoirse II for Ibrahim Al-Sayed · Other systems · 1d agoDone
Cost $0.12 · took 8.2s · model usage 37k tokens in, 670 out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Create TicketProvision AccessKnowledge SearchCorporate Policy Library
Drafted a follow-up email for the account ownerPetra II for Amara Nwosu · On a schedule · 1d agoDone
Cost $0.20 · took 689ms · model usage 45k tokens in, 5k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Knowledge SearchGenerate DocumentOperations Runbooks
Ran an approved data query and explained the resultZara II for Daniel Okafor · On a schedule · 1d agoDone
Cost $0.04 · took 5.6s · model usage 64k tokens in, 2k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Post to TeamsWarehouse Query
Generated the shift handover packElena II for Ibrahim Al-Sayed · On a schedule · 1d agoDone
Cost $0.10 · took 1.7s · model usage 79k tokens in, 5k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Warehouse QueryCreate TicketService Desk Tickets
Ran an approved data query and explained the resultTariq II for Layla Al Mazrouei · On a schedule · 1d agoDone
Cost $0.17 · took 4.1s · model usage 47k tokens in, 2k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Create TicketWarehouse Query
Resolved a service desk ticket from the runbookCaleb II for Aisha Rahman · On a schedule · 1d agoDone
Cost $0.06 · took 4.9s · model usage 13k tokens in, 2k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Warehouse QueryPost to TeamsEnterprise Data Warehouse
Summarised a 34-page document into a one-page briefRosa II for Ibrahim Al-Sayed · On a schedule · 1d agoDone
Cost $0.26 · took 1.9s · model usage 80k tokens in, 1k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Knowledge SearchService Desk TicketsOperations Runbooks
Answered a policy question and cited the source clausePetra II for Salem Al Dhaheri · On a schedule · 1d agoDone
Cost $0.16 · took 753ms · model usage 40k tokens in, 3k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Operations RunbooksService Desk Tickets
Ran an approved data query and explained the resultPetra II for Amara Nwosu · On a schedule · 1d agoDone
Cost $0.13 · took 416ms · model usage 34k tokens in, 2k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Operations RunbooksService Desk Tickets
Ran an approved data query and explained the resultElena II for Fatima Al Qubaisi · On a schedule · 1d agoDone
Cost $0.09 · took 2.0s · model usage 70k tokens in, 3k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Warehouse QueryCreate Ticket
Produced the weekly variance commentaryTariq II for Mariam Al Suwaidi · On a schedule · 2d agoDone
Cost $0.22 · took 3.1s · model usage 52k tokens in, 4k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Warehouse Query
Produced the weekly variance commentaryKofi II for Noura Al Kaabi · Web portal · 2d agoDone
Cost $0.31 · took 4.8s · model usage 44k tokens in, 4k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Corporate Policy LibraryService Desk Tickets
Drafted a follow-up email for the account ownerSamir II for Rebecca Stone · On a schedule · 2d agoDone
Cost $0.30 · took 8.4s · model usage 86k tokens in, 3k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Generate DocumentService Desk TicketsOperations Runbooks
Ran an approved data query and explained the resultSaoirse II for Carlos Ibáñez · Other systems · 2d agoDone
Cost $0.03 · took 6.2s · model usage 4k tokens in, 2k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Create TicketKnowledge SearchProvision AccessCorporate Policy LibraryService Desk Tickets
Ran an approved data query and explained the resultFelix II for Omar Al Shamsi · Web portal · 2d agoDone
Cost $0.24 · took 3.8s · model usage 61k tokens in, 4k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Create TicketOperations RunbooksService Desk Tickets
Drafted a follow-up email for the account ownerRavi II for Salem Al Dhaheri · Web portal · 2d agoDone
Cost $0.23 · took 2.1s · model usage 55k tokens in, 4k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Provision AccessKnowledge SearchCreate TicketService Desk TicketsCorporate Policy Library
Answered a policy question and cited the source clauseZara II for Peter Lindgren · On a schedule · 2d agoDone
Cost $0.03 · took 7.4s · model usage 43k tokens in, 5k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Answered a policy question and cited the source clauseFelix II for Carlos Ibáñez · Web portal · 2d agoDone
Cost $0.25 · took 3.6s · model usage 60k tokens in, 4k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Resolve TicketKnowledge SearchCreate TicketService Desk Tickets
Reviewed a contract against the clause playbookKofi II for Michael Chen · Web portal · 2d agoDone
Cost $0.08 · took 2.4s · model usage 10k tokens in, 972 out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Create Ticket
Drafted a follow-up email for the account ownerKofi II for Thomas Bergmann · Other systems · 2d agoDone
Cost $0.15 · took 10.1s · model usage 4k tokens in, 5k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Knowledge SearchProvision Access
Produced the weekly variance commentarySamir II for Rashid Al Marzooqi · On a schedule · 2d agoDone
Cost $0.29 · took 3.0s · model usage 79k tokens in, 4k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Generate DocumentKnowledge Search
Answered a policy question and cited the source clauseMaya II for Priyanka Shah · Web portal · 2d agoDone
Cost $0.10 · took 1.2s · model usage 11k tokens in, 5k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Create TicketProvision Access
Summarised a 34-page document into a one-page briefRosa II for Khalid Al Hosani · On a schedule · 3d agoDone
Cost $0.20 · took 2.1s · model usage 43k tokens in, 4k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Reviewed a contract against the clause playbookZara II for Priyanka Shah · On a schedule · 3d agoDone
Cost $0.02 · took 8.5s · model usage 35k tokens in, 908 out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Warehouse QueryVendor & Service Provider DataEnterprise Data Warehouse
Drafted a follow-up email for the account ownerSaoirse II for Grace Adeyemi · Other systems · 3d agoDone
Cost $0.27 · took 8.3s · model usage 80k tokens in, 2k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Service Desk Tickets
Answered a policy question and cited the source clauseZara II for Fatima Al Qubaisi · On a schedule · 3d agoDone
Cost $0.05 · took 3.4s · model usage 79k tokens in, 538 out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Vendor & Service Provider DataEnterprise Data Warehouse
Ran an approved data query and explained the resultNoor II for Claire Dubois · Web portal · 3d agoDone
Cost $0.19 · took 2.5s · model usage 25k tokens in, 3k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Operations RunbooksService Desk Tickets
Answered a policy question and cited the source clauseCaleb II for Hiroshi Tanaka · On a schedule · 3d agoDone
Cost $0.17 · took 2.8s · model usage 38k tokens in, 4k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Post to TeamsWarehouse QueryVendor & Service Provider DataEnterprise Data Warehouse
Produced the weekly variance commentaryCaleb II for Khalid Al Hosani · On a schedule · 3d agoDone
Cost $0.14 · took 3.3s · model usage 43k tokens in, 976 out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Post to Teams
Resolved a service desk ticket from the runbookWren II for Sultan Al Ameri · Web portal · 3d agoDone
Cost $0.05 · took 2.3s · model usage 78k tokens in, 876 out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Ran an approved data query and explained the resultSaoirse II for David Novak · Web portal · 3d agoDone
Cost $0.03 · took 9.4s · model usage 4k tokens in, 2k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Corporate Policy Library
Ran an approved data query and explained the resultPetra II for Daniel Okafor · On a schedule · 3d agoDone
Cost $0.26 · took 754ms · model usage 63k tokens in, 5k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Operations RunbooksService Desk Tickets
Drafted a follow-up email for the account ownerDimitri II for Hiroshi Tanaka · Web portal · 3d agoDone
Cost $0.07 · took 3.2s · model usage 64k tokens in, 766 out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Knowledge SearchResolve TicketOperations RunbooksService Desk Tickets
Produced the weekly variance commentaryDimitri II for Rebecca Stone · Teams · 3d agoDone
Cost $0.07 · took 7.6s · model usage 72k tokens in, 547 out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Knowledge SearchResolve TicketCreate TicketService Desk Tickets
Answered a policy question and cited the source clauseElena II for Khalid Al Hosani · On a schedule · 3d agoDone
Cost $0.03 · took 2.9s · model usage 15k tokens in, 2k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Warehouse Query
Resolved a service desk ticket from the runbookWren II for Khalid Al Hosani · Other systems · 3d agoDone
Cost $0.03 · took 1.1s · model usage 48k tokens in, 1k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Provision AccessKnowledge SearchCreate Ticket
Reviewed a contract against the clause playbookFelix II for Nadia Haddad · Web portal · 3d agoDone
Cost $0.26 · took 1.8s · model usage 76k tokens in, 2k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Resolve TicketCreate TicketService Desk Tickets
Summarised a 34-page document into a one-page briefDimitri II for Sofia Marquez · Web portal · 3d agoDone
Cost $0.05 · took 2.3s · model usage 35k tokens in, 4k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Resolve TicketCreate TicketKnowledge SearchService Desk Tickets
Answered a policy question and cited the source clauseNoor II for Aisha Rahman · Web portal · 3d agoDone
Cost $0.44 · took 2.5s · model usage 63k tokens in, 5k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Knowledge SearchResolve TicketOperations Runbooks
Drafted a follow-up email for the account ownerKofi II for Khalid Al Hosani · Other systems · 3d agoDone
Cost $0.17 · took 11.0s · model usage 21k tokens in, 2k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Provision AccessKnowledge SearchCorporate Policy Library
Produced the weekly variance commentarySaoirse II for Peter Lindgren · Other systems · 4d agoDone
Cost $0.23 · took 2.5s · model usage 64k tokens in, 3k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Knowledge SearchCreate TicketProvision AccessService Desk TicketsCorporate Policy Library
Drafted a follow-up email for the account ownerDimitri II for Ahmed Al Falasi · Email · 4d agoDone
Cost $0.08 · took 7.5s · model usage 63k tokens in, 3k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Resolve Ticket
Generated the shift handover packTariq II for Daniel Okafor · On a schedule · 4d agoDone
Cost $0.32 · took 2.6s · model usage 86k tokens in, 4k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Create TicketService Desk Tickets
Answered a policy question and cited the source clauseTariq II for Claire Dubois · On a schedule · 4d agoDone
Cost $0.11 · took 601ms · model usage 30k tokens in, 2k out
Step by step
  1. 01Read the request and worked out what kind of task it was
  2. 02Found 6 possible passages, kept the 3 close enough to use
  3. 03Drafted the answer and attached where each part came from
  4. 04Checked its own claims back against those passages
Systems and records it touched
Create TicketWarehouse Query

Things that went wrong

MediumSomeone reported an answer it made upContained
Noor II · IT & Digital Services · 3d ago
MediumDepartment went over budgetStill open
Tariq II · IT & Digital Services · 1mo ago
HighDepartment went over budgetClosed
Tariq II · IT & Digital Services · 1mo ago