Directory
IT & Digital Services: 3 people
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5 agents · 8,530 tasks a month · $21.7k full cost
Anton IIRunning
Licence Optimisation Agent
IT & Digital ServicesAnalysisSome care
Finds unused software licences and proposes reclaim actions to the asset owner.
Built inAzure AI Foundry
Tasks a month
830
Full cost
$602
Status
Active
Reports to Yasmin Farouk
Dimitri IIRunning
Tier-1 Support Agent: Group
IT & Digital ServicesAutomationSome care
Sorts incoming service desk tickets, fixes the known ones and hands the rest to a person.
Built inAzure AI Foundry
Tasks a month
3,602
Full cost
$10.4k
Status
Active
Reports to Yasmin Farouk
Elena IIRunning
Device Health Monitor
IT & Digital ServicesAnalysisSome care
Spots devices about to fail from the status they report and raises replacement tickets early.
Built inAzure AI Foundry
Tasks a month
205
Full cost
$779
Status
Active
Reports to Grace Adeyemi
Felix IIRunning
Tier-1 Support Agent
IT & Digital ServicesAutomationSome care
Sorts incoming service desk tickets, fixes the known ones and hands the rest to a person.
Built inAzure AI Foundry
Tasks a month
2,318
Full cost
$5,697
Status
Active
Reports to Yasmin Farouk
Maya IIRunning
Password Reset Agent
IT & Digital ServicesAutomationSome care
Handles verified self-service password resets and locks out anything that smells like social engineering.
Built inAzure AI Foundry
Tasks a month
1,575
Full cost
$4,222
Status
Active
Reports to Yasmin Farouk