What Samir II has been doing
Tasks, last 30 days
14.2k
For 1,131 people
Needed your approval
5,683
Actions only a person may sign off, last 30 days
Stopped by a rule
197
Refused before the agent saw the data, last 30 days
Open incidents
1
Raised and not yet closed
What went wrong, day by day
Last 30 days, every agent you can see
FailedStopped by a rule
Could not sign in to the system it needed, its access had expiredSamir II for Fatima Al Qubaisi · On a schedule · 58m agoFailed
Cost $0.21 · took 4.3s · model usage 57k tokens in, 3k out
Step by step
- 01Read the request and worked out what kind of task it was
- 02Called the system it depends on
- 03Tried again three times, all three failed
- 04Reported the failure back to whoever asked
Systems and records it touched
Service Desk Tickets
Resolved a service desk ticket from the runbookSamir II for Grace Adeyemi · On a schedule · 7h agoDone
Cost $0.19 · took 1.5s · model usage 53k tokens in, 2k out
Step by step
- 01Read the request and worked out what kind of task it was
- 02Found 6 possible passages, kept the 3 close enough to use
- 03Drafted the answer and attached where each part came from
- 04Checked its own claims back against those passages
Systems and records it touched
Operations Runbooks
Waiting on approval to send an external emailSamir II for Nadia Haddad · On a schedule · 11h agoWaiting for you
Cost $0.31 · took 3.9s · model usage 87k tokens in, 3k out
Step by step
- 01Read the request and worked out what kind of task it was
- 02Prepared the change it wanted to make
- 03A rule caught it: this changes a system that needs approval
- 04Paused until a named person approves
Stopped by the rule A person approves anything that changes a system: Anything that changes a system or sends something outside needs a named person to approve it, unless the agent acts on its own on routine work.
Drafted a follow-up email for the account ownerSamir II for Rebecca Stone · On a schedule · 2d agoDone
Cost $0.30 · took 8.4s · model usage 86k tokens in, 3k out
Step by step
- 01Read the request and worked out what kind of task it was
- 02Found 6 possible passages, kept the 3 close enough to use
- 03Drafted the answer and attached where each part came from
- 04Checked its own claims back against those passages
Systems and records it touched
Generate DocumentService Desk TicketsOperations Runbooks
Produced the weekly variance commentarySamir II for Rashid Al Marzooqi · On a schedule · 2d agoDone
Cost $0.29 · took 3.0s · model usage 79k tokens in, 4k out
Step by step
- 01Read the request and worked out what kind of task it was
- 02Found 6 possible passages, kept the 3 close enough to use
- 03Drafted the answer and attached where each part came from
- 04Checked its own claims back against those passages
Systems and records it touched
Generate DocumentKnowledge Search
Drafted a follow-up email for the account ownerSamir II for Salem Al Dhaheri · On a schedule · 5d agoDone
Cost $0.29 · took 2.7s · model usage 71k tokens in, 5k out
Step by step
- 01Read the request and worked out what kind of task it was
- 02Found 6 possible passages, kept the 3 close enough to use
- 03Drafted the answer and attached where each part came from
- 04Checked its own claims back against those passages
Systems and records it touched
Generate DocumentOperations Runbooks