What Noor II has been doing
Tasks, last 30 days
14.2k
For 1,131 people
Needed your approval
5,683
Actions only a person may sign off, last 30 days
Stopped by a rule
197
Refused before the agent saw the data, last 30 days
Open incidents
1
Raised and not yet closed
What went wrong, day by day
Last 30 days, every agent you can see
FailedStopped by a rule
The system it depends on did not answer after three triesNoor II for Ahmed Al Falasi · Email · 22h agoFailed
Cost $0.46 · took 1.0s · model usage 82k tokens in, 2k out
Step by step
- 01Read the request and worked out what kind of task it was
- 02Called the system it depends on
- 03Tried again three times, all three failed
- 04Reported the failure back to whoever asked
Systems and records it touched
Knowledge SearchCreate TicketOperations RunbooksService Desk Tickets
Found no documents it is allowed to readNoor II for Andreas Wolff · Web portal · 3d agoFailed
Cost $0.34 · took 2.3s · model usage 53k tokens in, 3k out
Step by step
- 01Read the request and worked out what kind of task it was
- 02Called the system it depends on
- 03Tried again three times, all three failed
- 04Reported the failure back to whoever asked
Systems and records it touched
Create TicketService Desk TicketsOperations Runbooks
Ran an approved data query and explained the resultNoor II for Claire Dubois · Web portal · 3d agoDone
Cost $0.19 · took 2.5s · model usage 25k tokens in, 3k out
Step by step
- 01Read the request and worked out what kind of task it was
- 02Found 6 possible passages, kept the 3 close enough to use
- 03Drafted the answer and attached where each part came from
- 04Checked its own claims back against those passages
Systems and records it touched
Operations RunbooksService Desk Tickets
Answered a policy question and cited the source clauseNoor II for Aisha Rahman · Web portal · 3d agoDone
Cost $0.44 · took 2.5s · model usage 63k tokens in, 5k out
Step by step
- 01Read the request and worked out what kind of task it was
- 02Found 6 possible passages, kept the 3 close enough to use
- 03Drafted the answer and attached where each part came from
- 04Checked its own claims back against those passages
Systems and records it touched
Knowledge SearchResolve TicketOperations Runbooks
The model it runs on is not on the approved listNoor II for Daniel Okafor · Web portal · 4d agoStopped by a rule
Cost $0.34 · took 3.6s · model usage 66k tokens in, 338 out
Step by step
- 01Read the request and worked out what kind of task it was
- 02Found a document to work from
- 03A rule stopped it before it read the content
- 04Stopped the task and recorded it
Systems and records it touched
Create TicketService Desk Tickets
Stopped by the rule Restricted data needs clearance: An agent may only read a restricted source if its owner holds the matching clearance and the source can check who is asking.
Request outside what it was built forNoor II for Ibrahim Al-Sayed · Web portal · 4d agoHanded back
Cost $0.15 · took 4.9s · model usage 25k tokens in, 1k out
Step by step
- 01Read the request and worked out what kind of task it was
- 02Searched everything it may read and found no good answer
- 03Put together what it tried, what it found and what it needs
- 04Passed it to the person who owns the work
Systems and records it touched
Resolve TicketKnowledge SearchCreate Ticket
Could not sign in to the system it needed, its access had expiredNoor II for Yasmin Farouk · Web portal · 4d agoFailed
Cost $0.53 · took 1.5s · model usage 86k tokens in, 4k out
Step by step
- 01Read the request and worked out what kind of task it was
- 02Called the system it depends on
- 03Tried again three times, all three failed
- 04Reported the failure back to whoever asked
Systems and records it touched
Resolve TicketKnowledge Search
Reviewed a contract against the clause playbookNoor II for Ibrahim Al-Sayed · Web portal · 5d agoDone
Cost $0.25 · took 3.4s · model usage 38k tokens in, 2k out
Step by step
- 01Read the request and worked out what kind of task it was
- 02Found 6 possible passages, kept the 3 close enough to use
- 03Drafted the answer and attached where each part came from
- 04Checked its own claims back against those passages
Systems and records it touched
Create TicketResolve TicketOperations Runbooks
Summarised a 34-page document into a one-page briefNoor II for Michael Chen · Teams · 6d agoDone
Cost $0.20 · took 1.8s · model usage 25k tokens in, 3k out
Step by step
- 01Read the request and worked out what kind of task it was
- 02Found 6 possible passages, kept the 3 close enough to use
- 03Drafted the answer and attached where each part came from
- 04Checked its own claims back against those passages
Systems and records it touched
Create TicketKnowledge SearchResolve Ticket