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IT & Digital Services: 3 people
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2 agents · 1,327 tasks a month · $5,430 full cost
Noor IIIn review
Tier-1 Support Agent
IT & Digital ServicesAutomationSome care
Sorts incoming service desk tickets, fixes the known ones and hands the rest to a person.
Built inCodexReports afterwards
Tasks a month
956
Full cost
$3,997
Status
Being built
Reports to Yasmin Farouk
Tariq IIRunning
Device Health Monitor
IT & Digital ServicesAnalysisHigh care
Spots devices about to fail from the status they report and raises replacement tickets early.
Built inCopilot Studio
Tasks a month
371
Full cost
$1,433
Status
Being built
Reports to Yasmin Farouk