Directory
IT & Digital Services: 3 people
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3 agents · 6,876 tasks a month · $20.1k full cost
Dimitri IIRunning
Tier-1 Support Agent: Group
IT & Digital ServicesAutomationSome care
Sorts incoming service desk tickets, fixes the known ones and hands the rest to a person.
Built inAzure AI Foundry
Tasks a month
3,602
Full cost
$10.4k
Status
Active
Reports to Yasmin Farouk
Felix IIRunning
Tier-1 Support Agent
IT & Digital ServicesAutomationSome care
Sorts incoming service desk tickets, fixes the known ones and hands the rest to a person.
Built inAzure AI Foundry
Tasks a month
2,318
Full cost
$5,697
Status
Active
Reports to Yasmin Farouk
Noor IIIn review
Tier-1 Support Agent
IT & Digital ServicesAutomationSome care
Sorts incoming service desk tickets, fixes the known ones and hands the rest to a person.
Built inCodexReports afterwards
Tasks a month
956
Full cost
$3,997
Status
Being built
Reports to Yasmin Farouk